For members
We're working to make sure that our members feel supported at every stage of their health journey. St Lukes members get access to a range of benefits and resources that are designed to improve their health and wellbeing.
How to
How to pay
Managing your payments is an important part of your Health Insurance with St Lukes. That’s why we offer easy and flexible payment options to suit your lifestyle and budget. Knowing how to make payments will make sure your health cover stays active and worry free. For more information on different payment methods, click below.
Help and advice
Find a provider
Finding a medical provider that meets your needs should be simple. We want to empower members to be able to make the right choice for them. With the HealthShare database, finding a medical provider in your area is made easy. To find a medical provider for your health needs, click below.
Going to hospital
Going to hospital can be a stressful experience, especially when you aren’t sure of what the out-of-pocket costs may be. At St Lukes, we want to keep things simple for our members. That’s why we’ve made a list of key questions to ask when you’re admitted to hospital. Asking these questions will make things easier when it comes to using your Hospital cover.
Review your current level of cover
How to review your current level of cover
To review your current level of cover, simply get in touch with us by phone, email or visiting one of our Customer Care Centres. One of our friendly team members will take the time to review your current level of cover and make sure it's the best option for you.
Health programs
Healthy Heart Program
To support our vision of making Tasmania the healthiest island on the planet, St Lukes have partnered with Dr Warrick Bishop and his team at the Healthy Heart Network to help combat heart disease in Tasmania. We have invited 100 of our St Lukes members to participate in a pilot study program designed to detect risk factors for heart disease before a problem occurs.
Osteoarthritis Program
St Lukes has launched a pilot program offering eligible members living with hip or knee Osteoarthritis an alternative to joint replacement surgery. The program is designed to prevent or delay surgery by helping you improve your condition through physiotherapy, exercise, strength development and education in a highly tailored, safe, and supervised environment.