Spinal Pilot Program Terms and Conditions
1. You may be eligible for the St Lukes Spinal Pilot Program (The Program) if you meet the inclusion/exclusion criteria of The Program.
2. Submitting your interest in The Program, does not guarantee that you are eligible for The Program or guarantee you a place in The Program.
3. You must obtain a referral to The Program from a Medical Practitioner at your own cost. The referral must confirm your diagnosis of a condition of the lumbar spine, address the eligibility criteria, and be provided to the Keiser physiotherapist at your initial consult. The eligibility criteria that your Medical Practitioner must address are:
a. A diagnosis of a condition of the lumbar spine (evident in diagnostic imaging);
b. You have experienced pain at a level 4/10 or higher over the last month; and
c. You are a candidate for spinal surgery in the next three years.
4. The Program is limited to a maximum of 100 (one hundred) eligible members. Final eligibility for formal enrolment is determined by St Lukes and Keiser Australia.
5. If you are formally enrolled in The Program, your place in The Program is funded by St Lukes. You are responsible for meeting all other costs associated with The Program, including (but not limited to) your travel to and from The Program, clothing, footwear, food, drink etc.
6. You can only participate in The Program once and if you participate in The Program you will not be eligible to participate in any other spinal pilot program offered by St Lukes.
Third Party Service Provider
7. The Program will be provided by Kieser Australia and if you are formally enrolled in The Program, you will receive services from Kieser Australia as part of The Program.
8. Kieser Australia can cease to provide The Program if Kieser Australia and/or St Lukes decide, in their own discretion, that The Program is not assisting participants.
9. The Program will run for 18 weeks and if you are formally enrolled in The Program, you must participate in The Program until it ends (subject to paragraph 11 below).
10. You can choose to end your participation in The Program if your Medical Practitioner deems you unfit to continue participation in The Program and/or recommends that surgery is the best form of treatment for you. You must notify either Kieser Australia or St Lukes of your decision to unenroll from The Program and provide supporting evidence from your Medical Practitioner.
11. St Lukes is not liable to you for any injury, loss or damage whatsoever or howsoever caused or arising directly or indirectly in connection with The Program and the services or information supplied either by St Lukes or Kieser Australia in connection with The Program, except to the extent that such liability may not be lawfully limited or excluded.
Privacy
12. St Lukes will collect, store, and use personal information about you in accordance with St Lukes’ Privacy Policy, which is available on our website.
13. Kieser Australia will collect, store, and use personal information about you in accordance with Kieser Australia’s Privacy Policy, which is available on their website.
14. You authorise your Medical Practitioner to share personal information about you, including health information, with St Lukes and Kieser Australia in connection with The Program.