Ask a health navigator
Have you just been given a diagnosis and you're not sure where to start?
Are you taking steps to improve your health and wellbeing, and need help finding services?
Are you having trouble working out the aged care system?
Finding health and wellbeing services can be hard. We can help!
Our Health Navigators are here to help to listen to your needs, provide you with information*, and connect you with services that can help you on your health and wellbeing journey. And the best news it's completely free^ for every Tasmanian, member or not.
*All information provided through health navigation is for information purposes only and is not suitable for the advice of a qualified health professional.
^If you use the services of a provider we have suggested, there may be fees involved.
Here are some questions we received recently from some participants:
English isn’t my first language, and I find it hard to understand health information. What services are out there to help me?
There are free interpreting services in Tasmania that can help you communicate with health professionals and other services. Interpreters can help you over the phone, by video call or at in-person appointments.
There are also organisations that support Tasmanians from different cultural and language backgrounds. These organisations provide information, support, and advocacy for their communities. Our Health Navigators can help you find and access these services and connect you with someone who speaks your preferred language.
I live in a rural area and can’t see a healthcare provider easily, are there telehealth appointments or other ways to ensure I can get the help I need?
Our Health Navigators can help you find providers that visit your area. Telehealth appointments allow you to speak with a provider by phone or video call, so you may not need to travel or take time off work. We can also provide you with information about community transport and car assistance services which may help you to see the provider face to face if needed.
My elderly relative lives alone and I am worried about them falling over. I am interested in purchasing a fall detector device for them – can you help me explore the options?
There are many devices available, from a simple SOS button pendant to more complex smartwatch-style options that can automatically detect a fall. Our Health Navigation team can take the time to explore the different options with you, depending on the needs of yourself or your loved one. We can also help you find evidence-based resources about how to make home more fall-safe.
I need to see a dietitian who specialises in Irritable Bowel Syndrome - can you help me find someone?
We know it can feel better to talk to a clinician who really understands your needs. We talk to clinics all over Tasmania and learn what different clinicians are experts at. If we don’t know the answer right away, we’ll look into it and get back to you.
We can also show you how to start looking yourself. For example, did you know many clinic websites tell you what each team member specialises in? We’re happy to guide you through it.
So if you have a question, or just need a hand getting started on your journey, reach out to one of us today. You can book an appointment with the team or fill in the form below. Please allow two business days for a response.
Ask a Health Navigator
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