Ask a health navigator
Have you just been given a diagnosis and you're not sure where to start?
Are you taking steps to improve your health and wellbeing, and need help finding services?
Are you having trouble working out the aged care system?
Finding health and wellbeing services can be hard. We can help!
Our Health Navigators are here to help to listen to your needs, provide you with information*, and connect you with services that can help you on your health and wellbeing journey. And the best news it's completely free^ for every Tasmanian, member or not.
*All information provided through health navigation is for information purposes only and is not suitable for the advice of a qualified health professional.
^If you use the services of a provider we have suggested, there may be fees involved.
Here are some questions we received recently from some participants:
I’m feeling isolated and want to join community events or groups, but I don’t know where to start looking - can you help?
We know that feeling connected to others can make a big difference to your wellbeing. It’s great that you’re looking to get involved in your community, and we are here to help. Our Health Navigators can have a chat with you about your interests and the kinds of activities or groups you’d enjoy. We can then help you find local events and groups so you can start making connections and get involved in your community.
I am struggling with my mental health, where can I go to get support?
Our Health Navigation service is not a crisis service, and we are not trained to provide mental health support, but we can help you find and connect with mental health services accessible via telehealth or in-person. We can also explain how a Mental Health Treatment plan works and help you understand the practical steps involved in getting connected to the right support. Our Health Navigators can chat with you in more detail about the differences between social workers and psychologists too.
I heard that people between the ages of 45-49 can opt-in to the bowel cancer screening program – where can I find more information about this?
If you're between 45 and 74 years old, you can take part in the free National Bowel Cancer Screening Program using an at-home test kit. If you're 50 to 74 years old, you'll get a kit in the mail every two years. If you're 40 to 49 years old, you won't get a kit automatically, but you can still take part in the program. Talk to our Health Navigation team to find out how to get your kit or you can learn more on the Department of Health website.
I need to travel interstate for a surgery that I can’t get in Tasmania, are there any subsidies that are able to help with the cost associated with this travel?
It can be challenging having to travel long distances for certain healthcare services if you aren’t able to access these locally. The good news is there is a government subsidised travel and accommodation scheme that you may be eligible for. We can point you in the right direction and help you understand the eligibility criteria and application process. If you don’t have the time to see us in-person, we can chat to you about this over the phone or via email.
So if you have a question, or just need a hand getting started on your journey, reach out to one of us today. You can book an appointment with the team or fill in the form below. Please allow two business days for a response.
Ask a Health Navigator
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