Ask a health navigator
Have you just been given a diagnosis and you're not sure where to start?
Are you taking steps to improve your health and wellbeing, and need help finding services?
Are you having trouble working out the aged care system?
Finding health and wellbeing services can be hard. We can help!
Our Health Navigators are here to help to listen to your needs, provide you with information*, and connect you with services that can help you on your health and wellbeing journey. And the best news it's completely free^ for every Tasmanian, member or not.
*All information provided through health navigation is for information purposes only and is not suitable for the advice of a qualified health professional.
^If you use the services of a provider we have suggested, there may be fees involved.
Here are some questions we received recently from some participants:
I heard that people between the ages of 45-49 can opt-in to the bowel cancer screening program - tell me more about this.
If you're between 45 and 74 years old, you can take part in the free National Bowel Cancer Screening Program using an at-home test kit. If you're 50 to 74 years old, you'll get a kit in the mail every two years. If you're 40 to 49 years old, you won't get a kit automatically, but you can still take part in the program. Talk to our Health Navigation team to find out how to get your kit or you can learn more on the Department of Health website.
I have arthritis in my knees but I’m trying to delay surgery. My GP suggested I see an exercise physiologist and I’m also interested in some group exercise classes for seniors – can you help me find some nearby options?”
Chatting with your GP is always a great first step - they’re the best person to guide you on what kind of exercise is safe and suitable for managing your symptoms. While Health Navigators aren’t able to offer health advice ourselves, we’re here to help with what comes next. We can look into clinics and exercise groups nearby, so all you need to do is pick the one that feels right for you.
I’m feeling isolated and want to join community events or groups but I don’t have a computer and don’t know where to start looking - can you help?
It’s completely understandable to feel unsure about where to start, especially without a computer, and its so great that you want to connect with your community. Social connection is really important for your wellbeing and we’re here to help you take that first step. Our Health Navigators can have a chat to you about what kind of events and groups you are looking for, and then we can help you find out what’s on in your local area that you might be interested in.
I am still in a waiting period for hearing aids under my private health insurance policy, and I have a pensioner concession card. Hearing aids are expensive, but I can't wait until I have served my waiting period. Are there any other subsidies available?
We know that hearing aids are important and can make a big difference, but they can also be a significant cost, especially when you are still within waiting periods with your private health insurance. If you’re not able to claim through your policy, our Health Navigators can talk you through the government schemes that can help subsidise hearing aid purchase that you may be eligible for. We can also help you find your closest audiology clinic so you know what your options are moving forward.
So if you have a question, or just need a hand getting started on your journey, reach out to one of us today. You can book an appointment with the team or fill in the form below. Please allow two business days for a response.
Ask a Health Navigator
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