Ask a health navigator
Have you just been given a diagnosis and you're not sure where to start?
Are you taking steps to improve your health and wellbeing, and need help finding services?
Are you having trouble working out the aged care system?
Finding health and wellbeing services can be hard. We can help!
Our Health Navigators are here to help to listen to your needs, provide you with information*, and connect you with services that can help you on your health and wellbeing journey. And the best news it's completely free^ for every Tasmanian, member or not.
*All information provided through health navigation is for information purposes only and is not suitable for the advice of a qualified health professional.
^If you use the services of a provider we have suggested, there may be fees involved.
Here are some questions we received recently from some participants:
My child has recently been diagnosed with Type 1 diabetes. Where do I find support and gain more understanding of this diagnosis?
Receiving a new diagnosis can bring a mixture of emotions and knowing where to start can feel pretty overwhelming. Our Health Navigators can help you find trusted support services, easy to understand information, and people or services that can guide you through what this diagnosis means for your child and your family. There are plenty of services out there and we can help you find the ones that fit your needs.
My elderly relative lives alone and I am worried about them falling over. I am interested in purchasing a fall detector device for them but I don’t know which one to get or where to start, can you help?
There are many devices available, from a simple SOS button pendant to more complex smartwatch-style options that can automatically detect a fall. Our Health Navigation team can take the time to explore the different options with you, depending on the needs of yourself or your loved one. We can also help you find evidence-based resources about how to make home more fall-safe.
My family member recently got diagnosed with cancer, where can I find support and information if I think I might need some tests done?
Our Health Navigators can provide you with information on age specific screening programs that you may be eligible for. We would recommend consulting with your GP, they will be able to discuss your cancer risk factors with you. We can also provide you with resources to support you and your family members during these challenging times.
English isn’t my first language, and I find it hard to understand health information. What services are out there to help me?
There are free interpreting services in Tasmania that can help you talk with health workers. You can use an interpreter over the phone, on video, or in person during an appointment. There are also organisations that represent Tasmanians from culturally and linguistically diverse backgrounds. They speak up for their communities and help people understand their rights and services. Our Health Navigators can help you find and access these services and connect you with a practitioner who speaks your preferred language.
So if you have a question, or just need a hand getting started on your journey, reach out to one of us today. You can book an appointment with the team or fill in the form below. Please allow two business days for a response.
Ask a Health Navigator
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