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Ask a health navigator

Ask a health navigator

Have you just been given a diagnosis and you're not sure where to start?

Are you taking steps to improve your health and wellbeing, and need help finding services?

Are you having trouble working out the aged care system?

Finding health and wellbeing services can be hard. We can help!

Our Health Navigators are here to help to listen to your needs, provide you with information*, and connect you with services that can help you on your health and wellbeing journey. And the best news it's completely free^ for every Tasmanian, member or not.

*All information provided through health navigation is for information purposes only and is not suitable for the advice of a qualified health professional.

^If you use the services of a provider we have suggested, there may be fees involved. 

Here are some questions we received recently from some participants:

I care for a loved one with a disability and need some extra support and assistance, where do I find this?

There are local services and organisations that can provide assistance such as respite care, support groups, and financial support. These organisations also provide free practical assistance, counselling, emergency support and wellbeing events. Additionally, your local council, community centre, or neighbourhood house may have support groups or activities designed for carers. Our Health Navigators can help you find these services, community centres and support groups that may be of assistance.

I recently moved to a new area and feel isolated. Where can I find local groups or events to connect with others?

Our Health Navigation team can find support groups that are available either online or in person for people of different ages with different interests and hobbies. There are local gyms that run classes where people catch up for coffee/lunch after. Local councils and libraries often advertise events, workshops and special interest groups too. Volunteering can be a great way to engage with the community and gain a sense of belonging. Local Facebook groups can also be a good way to find community events that are being held in your area.

English isn’t my first language, and I find it hard to understand health information. What services are out there to help me?

There are free interpreting services in Tasmania which community members, agencies and businesses can use to help communicate. You can use these services over the phone, via video conference, or face to face during an appointment.  There are also organisations that represent Tasmanians from culturally and linguistically diverse backgrounds. These organisations advocate, lobby and promote issues on behalf of members. Our Health Navigators can help you find and access these services and connect you with a practitioner who speaks your preferred language.

I live in a rural area and can’t see a healthcare provider easily, are there telehealth appointments or other ways to ensure I can get the help I need?

We can assist you in finding visiting service providers that visit your area. Telehealth appointments are an excellent way to ensure you see the provider you wish to see, without having to travel long distances or take time off work. We can also provide you with information about community car assistance which may allow you to see the provider face to face if required. 

So if you have a question, or just need a hand getting started on your journey, reach out to one of us today. You can book an appointment with the team or fill in the form below. Please allow two business days for a response.

Ask a Health Navigator

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Want to find out more about Health Navigation?

Want to find out more about Health Navigation?

Make an appointment with our team today!